Refund policy

Return & Refund Policy

At Boss MisJole, we take pride in the quality and craftsmanship of our products. Please review our return and refund policy carefully before making a purchase.

Returns

We accept returns on eligible items within 3 days of delivery.

To be eligible for a return:

Items must be unused, unworn, and unwashed
Items must be in original condition with all tags attached
Items must be returned in original packaging

Returns that do not meet these conditions will not be accepted.

Non-Returnable Items

The following items are final sale and not eligible for return or refund:

Handbags and purses
Jewelry
Hats
Accessories
Sale or discounted items
Gift cards

Due to hygiene and quality standards, these items cannot be returned.

Return Process

To start a return, please contact us at bossmisjoleonline@yahoo.com with:

Your order number
The item(s) you wish to return
Reason for the return

Once your return is approved, you will receive instructions on how to send your item back.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original form of payment
Please allow 5–10 business days for the refund to appear on your account
Original shipping fees are non-refundable

Exchanges

At this time, we do not offer direct exchanges. If you need a different item or size, please return the eligible item and place a new order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will work quickly to resolve the matter.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service, as we are not responsible for lost return packages